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Management Training

This entry level management course features extensive workplace scenarios, interactive exercises, and job aids for new and aspiring managers. It covers a wide range of topics—including leadership, communication, motivation and team building, goal setting, performance and change management, common new manager mistakes, and practical tech and AI tips—along with self-assessments and career development resources, and much more.

$2,525.00 (USD)

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schedule
                                135 Course Hrs
                            

                                Code
                                    GES406
                            
calendar_today
                                6 Months
                            
grid_onOpen enrollment
speedSelf paced

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Overview

Strong frontline management is increasingly critical as organizations navigate rapid change, evolving workplace expectations, and growing demands for effective leadership. This entry level management and leadership course introduces essential management concepts with a strong emphasis on people leadership—the skill area most closely tied to team performance, retention, and productivity. Designed for individuals entering management or transitioning into supervisory roles, the course reflects current employer expectations through extensive workplace scenarios, interactive activities with targeted feedback, and practical guidance, including tech and AI tips relevant to today’s management environment.

This management training program prepares you to step confidently into management roles by building practical, job ready capabilities that can be applied immediately in the workplace. You will develop core competencies in leadership, team building and motivation, communication, conflict resolution, ethical decision making, goal setting, and performance management, while also learning to recognize and avoid common mistakes new managers make. The leadership training you will receive further establishes a foundation in key management functions such as planning, financial controls, basic project management, and change management. The downloadable job aids, self evaluation activities, and career building resources help you refine your leadership style and prepare for advancement across a wide range of industries.

Objective

Outline

Introduction to Management Principles
1. Introduction to Management
2. The Core Functions of Management
3. Management Trends and Principles
4. Technology and AI in Management
The Role and Responsibilities of a Manager
1. Understanding the Core Roles
2. Putting Management into Practice: Functions and Impact
3. The Four Functions in Action
4. The New Manager Transition
Building a Personal Development Plan, Your Leadership Blueprint
1. Leadership Self-Development & EQ
2. Assessing Your Leadership Toolkit
3. A Framework for Self-Assessment
4. Constructing Your Leadership Blueprint
5. Self Assessments
Corporate Culture in the Management Context
1. Understanding Corporate Culture
2. Culture Guides the Manager's Role
3. Cultivating a Healthy Culture
Ethics and Social Responsibility
1. Foundations of Managerial Ethics
2. Your Decision-Making Toolkit
3. Building an Ethical Culture
Diversity, Equity, and Inclusion (DEIB)
1. Foundations of an Inclusive Workplace
2. Creating an Inclusive Workplace
3. The Strategic Value of Diverse Teams
Strategic vs. Operational Thinking
1. Defining the Two Managerial Mindsets
2. Becoming a Strategic Thinker
3. Bridging Strategy and Operations
Goal Setting and Prioritization
1. The Foundations of Goal Setting
2. Frameworks for Effective Goals
3. Management by Objectives and KPIs
4. Managing Goals in a Dynamic World
Planning and Execution
1. Foundations of Effective Planning
2. From Plan to Action
3. Modern and Adaptive Planning
Decision-Making
1. Foundations of Managerial Decision-Making
2. A Practical Process for Making Decisions
3. Decision-Making Biases
4. Collaboration, Innovation, and Learning
Time and Project Management Fundamentals
1. Mastering Time Management
2. Delegation
3. Project Management Foundations
4. Project Tools and Teamwork
Managing Human Talent
1. Finding the Right People
2. Nurturing Your Team Through Onboarding, Development, and Feedback
3. The Manager's Responsibility: Rewards and Compliance
Managing Change
1. The Foundations of Change and Innovation
2. Leading and Sustaining Change
Customer Relationship Management
1. Foundations of Customer-Centric Management
2. Executing the Customer-Centric Playbook
3. Strategy, Loyalty, and Technology
Leadership
1. The Foundations of Effective Leadership
2. Understanding Your Team and Building Trust
3. Leadership Styles in Action
4. Modern Leadership Challenges
Motivating Employees
1. The Foundations of Motivation
2. Applying Motivational Theories in Practice
3. Shaping Behavior
Team Building and Collaboration
1. Foundations of Effective Teams
2. Applying Motivational Theory to Enhance Team Dynamics
3. The Team Life Cycle
4. Psychological Safety
5. Strategies for Building Cohesion in Modern Teams
Managing Communication and Conflict
1. The Foundations of Effective Communication
2. Navigating Workplace Conflict
3. High-Stakes Communication and Influence
Controlling
1. The Fundamentals of Organizational Control
2. Modern Frameworks for Control
3. Finance for New Managers
4. Strategies for Staying on Course
Career Planning
1. Building Your Management Résumé
2. Mastering the Management Interview
3. Execute Your Job Search

Requirements

Prerequisites

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FAQs

What is the average salary of a manager?

Salaries vary by level, with entry-level or first-line managers generally earning between $55,000 and $75,000 annually, and Glassdoor estimates an average of around $70,000 per year for these roles. Mid-level managers typically earn between $80,000 and $110,000 per year, with reported averages around $87,800 annually. Overall, most management positions fall within the $100,000 to $120,000 range per year. Compensation can vary widely based on factors such as industry, experience, company size, and location.

What is a manager? What does a manager do?

A manager is a professional responsible for overseeing people, tasks, and resources to achieve organizational goals efficiently and effectively. They play a central role in coordinating work by planning, organizing, leading, and monitoring performance to ensure objectives are met. Managers also serve as a critical link between leadership and employees. They communicate expectations, support their teams, solve problems, and make decisions that drive productivity and success. In essence, managers ensure work gets done by organizing resources, guiding team members, and keeping operations on track while contributing to overall organizational growth.

Does this course prepare you for a certification?

No.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.